Online Help Desk > Online Help Desk > Knowledgebase

Search help:

Browser Requirements for Vital eBooks


Bookshelf Online Browser Support Policy

About VitalSource Bookshelf Online

VitalSource Bookshelf® is the most advanced e-book software in the world. Notes and highlights automatically stay in sync no matter where you make them.The best-known higher education textbooks, study guides, classics, and more are now available through Bookshelf.

In general VitalSource will support two versions of a Web Browser; the current version and one back. The attached table outlines the status of each browser. Browser support will be reviewed and updated every six months.

Last Update: January 22, 2015

Currently supported browsers:

  • Google Chrome version 39 & 40
  • Mozilla Firefox version 34 & 35
  • Internet Explorer version 9,10 & 11
  • Safari version 7 & 8


No Support:The following browsers are not supported. Content may appear on the pages; however the UI display and product functionality may be different to the browsers listed under the Fully Supported column:


  • Microsoft IE 8 or earlier
  • Mozilla Firefox 12 and earlier
  • Apple Safari 4 and earlier
  • Google Chrome 20 and earlier
  • Opera (any version)
  • Any Browser not listed in the Browser Support Matrix
Was this article helpful? yes / no
Related articles Bookshelf for Mac and PC
Where can I see what version of Firefox I have? How can I tell if I have the most current version?
24x7 customer support for Vital
Bookshelf Download Page for All platforms of devices
Enable Flash Player in your browser
My school device does not have full version of excel installed just the mobile version. Can I get the full version on here as the mobile version is unable to complete the tasks I need it to do.
How do I install Firefox?
Error when connecting to email
Article details
Article ID: 129
Category: Vital Source eBooks
Date added: 2015-04-09 12:30:08
Views: 153
Rating (Votes): Article rated 3.2/5.0 (18)

« Go back