Iowa Central's Online Help Desk is open from 7am-8pm CST, 7 days a week.

• You can reach us at 866-895-2456 or 515-574-1100. Please leave a detailed message and the Online Help Desk will respond within 24 business hours.
  
  
• You can also send an e-mail to ONLINEHELPDESK@iowacentral.edu. Please be as descriptive as possible in when leaving any type of message.

We STRONGLY recommend you to use either Mozilla Firefox or Google Chrome for a browser. Microsoft Edge and Safari block the upload file picker from displaying in Canvas, among other things.

• Mozilla Firefox: https://www.mozilla.org/en-US/firefox/all/
  
  
• Google Chrome: https://www.google.com/chrome/

• Instructors
  https://iowacentral.hesk.com/knowledgebase.php?category=40
  
  
• Students
  https://iowacentral.hesk.com/knowledgebase.php?category=41

• Zoom Status Page
  https://status.zoom.us
  
  
• Canvas Status Page
  https://status.instructure.com/
  
  
• Cengage Status page
  https://techcheck.cengage.com/
  
  
• McGraw-Hill Status page
  https://techcheck.cengage.com/
  
  
• Iowa Central Services Status page (Colleague, Self-Service, WebAdvisor)
  https://stats.uptimerobot.com/x5Y9xFLZwZ