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How to download and install Firefox on Windows Article rated 3.2/5.0
Go to this link and follow the directions on the page
Where can I see what version of Firefox I have? How can I tell if I have the most current version? Article rated 3.1/5.0
Click on the link and follow the directions provided
How do I install Firefox? Article rated 3.3/5.0
Go to this link and follow the directions on the page
How do I Enable Cookies in Firefox Article rated 3.4/5.0
See attached document for directions
Browser Checks, Installation Wizards, and Diagnostic Tools for Pearson website Article rated 3.2/5.0
Click on link below and follow direction to check if your computer is setup correctly for the Pearson's software and website. &...
Clear cache and cookies Article rated 3.1/5.0    
How to Retrieve Saved Passwords from Mozilla Firefox? Article rated 3.2/5.0
click on links below for step by step instructions on how to find your passwords in Firefox
Firefox for MAC Article rated 3.2/5.0  
Clearing cookies and cache on your browser Article not rated yet
Clearing Cache and Cookies in Chrome on a MAC Article not rated yet
See attached document