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How to download and install Firefox on Windows Article rated 3.2/5.0
Go to this link and follow the directions on the page https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows
Where can I see what version of Firefox I have? How can I tell if I have the most current version? Article rated 3.1/5.0
Click on the link and follow the directions provided   https://support.mozilla.org/en-US/kb/find-what-version-firefox-you-are-using
How do I install Firefox? Article rated 3.3/5.0
Go to this link and follow the directions on the page https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows
How do I Enable Cookies in Firefox Article rated 3.4/5.0
See attached document for directions
Browser Checks, Installation Wizards, and Diagnostic Tools for Pearson website Article rated 3.2/5.0
Click on link below and follow direction to check if your computer is setup correctly for the Pearson's software and website.   http://247pearsoned.custhelp.com/app/answers/detail/a_id/11540 &...
Clear cache and cookies Article rated 3.1/5.0
 https://support.google.com/accounts/answer/32050    
How to Retrieve Saved Passwords from Mozilla Firefox? Article rated 3.2/5.0
click on links below for step by step instructions on how to find your passwords in Firefox http://www.wikihow.com/See-Saved-Passwords-in-Firefox   http://www.techsagar.com/how-to-retrieve-sav...
Firefox for MAC Article rated 3.2/5.0
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac   https://www.mozilla.org/en-US/firefox/new/?scene=2  
Clearing cookies and cache on your browser Article not rated yet
https://www.digitaltrends.com/computing/how-to-clear-your-browser-cache/
Clearing Cache and Cookies in Chrome on a MAC Article not rated yet
See attached document