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	How to download and install Firefox on Windows Go to this link and follow the directions on the page https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows Where can I see what version of Firefox I have? How can I tell if I have the most current version? Click on the link and follow the directions provided   https://support.mozilla.org/en-US/kb/find-what-version-firefox-you-are-using How do I install Firefox? Go to this link and follow the directions on the page https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows How do I Enable Cookies in Firefox See attached document for directions Browser Checks, Installation Wizards, and Diagnostic Tools for Pearson website Click on link below and follow direction to check if your computer is setup correctly for the Pearson's software and website.   http://247pearsoned.custhelp.com/app/answers/detail/a_id/11540 &... Clear cache and cookies  https://support.google.com/accounts/answer/32050     How to Retrieve Saved Passwords from Mozilla Firefox? click on links below for step by step instructions on how to find your passwords in Firefox http://www.wikihow.com/See-Saved-Passwords-in-Firefox   http://www.techsagar.com/how-to-retrieve-sav... Firefox for MAC https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac   https://www.mozilla.org/en-US/firefox/new/?scene=2   Clearing cookies and cache on your browser https://www.digitaltrends.com/computing/how-to-clear-your-browser-cache/ Clearing Cache and Cookies in Chrome on a MAC See attached document