Online Help Desk
Online Help Desk > Online Help Desk

Search help:

Iowa Central's Online Help Desk

Iowa Central's Online Help Desk is open from 7am-8pm CST, 7 days a week.

  • You can reach us at 866-895-2456 or 515-574-1100. Please leave a detailed message and the Online Help Desk will respond within 24 business hours.

  • You can also send an e-mail to Please be as descriptive as possible in when leaving any type of message.

Internet Browser Recommendation

We STRONGLY recommend you to use either Mozilla Firefox or Google Chrome for a browser. Microsoft Edge and Safari block the upload file picker from displaying in Canvas, among other things.

Services Status Page



Submit a ticket
Submit a new issue to a department


View existing ticket
View tickets you submitted in the past




» Top Knowledgebase articles: Views
 10 tips for spotting a phishing email 579
 Canvas Student App for your iphone or Android 548
 How to do ForumSummary and grading posts 320
 How do i get my transcripts 278
 Instructors How to setup grade book mapping in Canvas 270
 Canvas Overview Video 251
 I Don't See My Course(s) on My Dashboard 228
 When does my canvas course show up on my Dashboard 208
 How do I use the Dashboard as a student in canvas? 186
 Phishing Scams explained Video 183
 Signs of a SPAM email- Red Flags!! 152
 When does my canvas course show up on my Dashboard as an Instructor 141
 Check out the "Don't Get Hooked From SPAM" resource 131
 when trying to submit both a video and attached file it will only submit one or the other never both at the same time. 71
 Transcript request 687
 You Have Been Compromised! Here Are 8 Definite Signs! 462
 You are trying to launch insecure content from within a secure site (Canvas) some web browsers may prevent this from loading. 428
 How to find grades 392
 Anti Virus Software 389
 Pearson 24/7 Technical Support For MyITLab, MyMathLab, MyNursingLab, MyLanguageLab 323
» Latest Knowledgebase articles: Date added

» View entire Knowledgebase